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  • Why must my bicycle be boxed?

Bicycle must be boxed for safety purposes. This is to protect your bicycle while in transit. If your bicycle is not boxed it must be in a bicycle travel bag.

  • Where do you collect from?

We collect anywhere in South Africa. Collection can be arranged from your home, place of work or local bike shop.

  • How do I box my bicycle?

If you’re in Cape Town, we can box your bicycle at our depot. Alternatively, you can contact your local bike shop to assist with boxing your bicycle.

*Always ensure this is done by a professional.

  • How long does shipping take?

Shipping can take anything from 3-5 business days.

  • Can I use a bicycle travel bag?

Yes, you can ship your bicycle in a travel bag. 

  • Do you include insurance?

Insurance is not included. Please contact you personal insurer and inform them the bicycle will be in transit. 

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